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Troubleshooting

The director is slow to start

The first start of the day takes longer while the director loads.

"Getting the director ready"

Usually under 30 seconds. The first start of the day takes longer while the director loads. OBS stays as it is until then, and the controls appear as soon as it's directing.

The very first start

The first time you open Korte, it downloads what the director needs. Keep the PC online and plugged in. This only happens once.

"The director isn't answering"

Close Korte and open it again. If it keeps happening, write to us at support@kortelive.com, or click Feedback at the top of Korte.

Still stuck?

Write to us at support@kortelive.com with what Korte says. During the beta you can also click Feedback at the top of Korte.