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Troubleshooting

A camera shows black or the wrong picture

Korte skips a camera that's black or unusable. Here's how to get it back.

Korte never cuts to a camera that's black, blurry, bumped or shaking. If a camera isn't being used:

  • Check it in OBS. Does its source show a picture there? If not, the camera, cable or capture card needs a look.

  • "Missing in OBS": the camera's source was removed or renamed in OBS. Add it back with the same name, or remove it from the show.

  • "No picture right now": the camera is connected but not sending. Check it's switched on and not asleep.

  • Wrong subject? If you moved the camera, check its role on the Cameras page, or click Look at the cameras to let Korte look again.

  • Phone cameras: see My phone won't connect as a camera.

Still stuck?

Write to us at support@kortelive.com with what Korte says. During the beta you can also click Feedback at the top of Korte.